Privacy Policy

Last updated: February 2026

1. Introduction

Kobble Pty Ltd (ABN 39 654 791 877), holder of Australian Financial Services Licence No. 549588 and registered with AUSTRAC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

References to "Kobble," "we," "us," or "our" refer to Kobble Pty Ltd. References to "you" or "your" refer to users of our website, platform, and services.

2. Information We Collect

Information you provide

We may collect personal information that you provide directly, including:

  • Name, email address, phone number, and business details when you submit a contact or demo request form
  • Company information, role, and use case details when you request a consultation or pricing proposal
  • Technical information when you request sandbox or API access
  • Any other information you choose to provide in correspondence with us

Information collected automatically

When you visit our website, we may automatically collect:

  • IP address, browser type, operating system, and device information
  • Pages visited, time spent on pages, and navigation patterns
  • Referring website or source
  • Cookie and tracking technology data (see Section 6)

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries, demo requests, and consultation requests
  • Provide, maintain, and improve our website and services
  • Send you information about our products and services where you have consented or where permitted by law
  • Comply with our legal and regulatory obligations, including under the AML/CTF Act
  • Analyse website usage to improve user experience
  • Protect the security and integrity of our website and services

4. Disclosure of Information

We may disclose your personal information to:

  • Our service providers who assist in operating our website, conducting our business, or providing services to you, subject to confidentiality obligations
  • Our partners, including Mastercard and Cuscal, where necessary to provide our platform services
  • Regulatory bodies, including ASIC, AUSTRAC, and APRA, as required by law
  • Professional advisors, including lawyers and auditors
  • Any other party with your consent

We do not sell your personal information to third parties.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include encryption, access controls, secure infrastructure, and regular security assessments.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyse site traffic, and understand user behaviour. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal obligations
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details in Section 9.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised "last updated" date.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.